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Home>>Shipping Information

Shipping Costs and Methods

Calculating


Our shopping cart calculates your shipping cost based on weight and shipping zone. In addition to ground shipping options, expedited shipment methods are available and those rates will show as available shipping options that you may select as you checkout. We will always provide the total costs before you checkout. Always make certain you provide correct shipping address and zip codes as undeliverable shipments will incur additional shipping fees.

Note: Some items cannot be expedited due to a product's size, weight, or vendor constraints.

1-Day and 2-Day Shipping


Selecting 1-day or 2-day shipping will ensure that your order arrives as quickly as possible. It is important to note that 1-Day and 2-Day refer to the amount of business days it takes for the package to arrive after it ships out from our warehouse, not the amount of time it takes after you have placed the order.

Please note that there is no weekend delivery or pickup service for our 1-Day or 2-Day delivery options.

Standard Delivery


Orders shipped using the Standard Delivery method will arrive 1-6 business days after the order has been shipped. Please review the following chart for estimated delivery times to your particular area.


Shipping Partners


UPS and US Postal Service have partnered with us to coordinate the delivery of your purchases as quickly as possible. Upon shipment we will email you a notification that will include tracking information for your parcel. You may also CLICK HERE to check your order status and package tracking.

Free Shipping Offers


During periods of special promotion, we offer free shipping on all products from BigKitchen. Our Free Shipping Policy applies only to domestic ground delivery to a physical address in the contiguous United States. Free shipping promotion is not valid for Hawaii, Alaska, P.O. Boxes, APO, PPO, US protectorates or International. Our regular shipping will apply for all other regions. In the event you return or exchange an item purchased under a free shipping offer, we will deduct a shipping cost charge before processing a refund. Our free shipping offer may end without notice and is not valid for products from our family of other websites unless those items are listed in the BigKitchen categories.